• Welcome!

    Welcome to Soma na Kasusya

    Where travel meets technical expertise!

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    We are excited to have you join our online learning community, where travel meets technical expertise. This platform is designed to equip you with the essential skills and knowledge to excel in the dynamic tourism and hospitality industry. Here, you will find a wealth of resources, interactive tools, and engaging learning materials that will enhance your understanding of the industry's technical aspects. We believe that by combining the art of hospitality with the science of technology, you will be well-prepared to thrive in this exciting field.
     
    Our platform offers a flexible and convenient learning experience, allowing you to learn at your own pace. You will have access to a variety of learning materials, including video lectures, interactive quizzes, case studies, and practical exercises. We encourage you to actively participate in online discussions and collaborate with your peers to enrich your learning experience. Our support team is dedicated to assisting you throughout your journey. Welcome aboard!

Available courses

This unit specifies the competencies required to manage food and beverage guests’ experience. It involves coordinating guest interactions, collecting, processing and disseminating guest information and handling guest’s complaints and feedback.

This course provides a comprehensive introduction to the dynamic and ever-evolving tourism industry. This foundational course explores the historical development of travel, its social, cultural, and environmental impact, and its significant economic contribution on a global scale. Students will gain a critical understanding of the various sectors that comprise the tourism industry, including transportation, accommodation, attractions, and destination management

This unit describes the competencies required to manage tour and travel

product quality. It involves identifying available tour and travel product

standards, controlling tour product standards, resolving tour and travel

service problems and documenting tour and travel product quality

management activities. It also entails implementing recommendations

of the tour and travel product quality management report.

It applies in the Tourism and Travel Industry.